像许多零售商的短语和术语一样, unified commerce has been lumped in with multi-channel and omni-channel as simply a means of selling across platforms and locations. While this may be true, it is certainly not the full vision of what it means to be unified.
Retailers have been in a unique position for years having to deal with staffing stores domestically and internationally, 在公司办公室培养和留住人才, scaling teams seasonally in warehouses/fulfillment and distribution centers, and managing remote/virtual talent for customer call centers and digital commerce.
Let’s face it, the supply chain as we once knew it has been forever changed. 就在最近几周, we’ve read about furniture deliveries and new iPhone sales being delayed due to Covid-19 outbreaks in China and Vietnam.
Most consumers never considered how goods arrived at stores, but retailers certainly have been toiling over how to establish and streamline inventory delivery and fulfillment 系统 for decades.
#Retail Week Live just wrapped up in the UK where retailers from around the world gathered in a much anticipated post Covid event.
GEAR UP FOR CONVENIENCE AND SEAMLESS TRANSACTIONS: While major technology developments are not feasible to address between now and Black Friday, aligning all of your service channels with consistency of messaging and offerings is something you should address now.
我需要诚实. I was one of those skeptics about online shopping back in the mid-90s and well into the 2000s when Amazon was revolutionizing the shopping experience. I was comfortable and complacent with the brick-and-mortar shopping experience both as a consumer and as a supply chain professional
消费者对亚马逊这样的网站越来越依赖, 超级,Airbnb, bbin游戏官网正处于平台经济中. This means that a significant amount of buying and selling today takes place via an online platform or technology framework. Savvy retailers are shifting to digital-first transactions – and benefit from engagement and sales
Omnichannel fulfillment has always been a challenge for retailers and its complexity is only growing. Covid-19 changed our world and retailers have faced renewed difficulty maintaining an attractive assortment and stock availability, balancing online orders with weaker demand in some store locations.
Covid has forced many retailers to make dramatic shifts toward digital transformation of their business models. Many have successfully pivoted to offer services including BOPIS, 路边小, 以及当日送货上门服务, 面向客户接触点.
The media has been busy proclaiming the coming death of both the store and experiential retailing in a voice that has grown progressively louder over the course of the last decade. The scourge of Covid-19 is now being touted as the cataclysmic event that will signal the coming of a dramatic shift in the channel mix of retail.
Anaplan is an ideal platform to enable virtually all retail, 批发, 电子商务策划活动. The value provided by Anaplan combines the flexibility of spreadsheets and the connected business drivers in today’s most common point solutions. But the best part is that when fully deployed to the organization
One of the major impacts of the continual march of “Omni” retailing is to re-define the role of the store and the staff who service it. Experiential shopping doesn’t happen by accident, and exceptional customer service ...
Retailers could learn a lot from the Italian micro-economist Vilfredo Federico Damaso Pareto, who in 1906 came up with the principle that is sometimes known as the 80/20 rule.
Over more than just coffee and croissants in a nice upmarket London hotel, merchandise and planning experts debated if NOW was the time to move off spreadsheets and onto more formal planning solutions.
think we all know that great apparel brands maintain competitive advantage by consistently executing on time. Executing late, or under constant pressure, is not a mark of creativity. 这只是糟糕的管理.
Omni-channel, 横跨海峡的, 或者全渠道零售——随便你怎么叫它, 各种规模的零售商都在努力做好这件事. The goal is to satisfy customers who want a consistent shopping experience in the store, 通过电子商务, 通过目录和呼叫中心.